To Return or Exchange an item
Contact our Customer Service Department by email to obtain a Return Merchandise Authorization (RMA). Batterystyle.com is not responsible for product returned without a RMA.
When returning an item, use a reliable source that confirms delivery (USPS, etc...). We cannot accept C.O.D deliveries, nor third party billing for returned merchandise. Please note that your original shipping costs will not be refunded for product that is not damaged or defective.
To ensure full credit, all products returned must be in original boxes and packaging, have original UPC codes on the products & packaging, manuals intact and RMA number provided on the return package shipment. If any of the above is not returned with the item, you may be subject to a 15% repackaging fee, which will be determined on a case by case basis by batterystyle.com.
If a credit is to be issued, please allow 7 - 10 business days from product receipt at our warehouse for credit to be processed.
Returning Damaged or Defective Items
If an item arrives at the designated shipping address defective or damaged, contact our Customer Service Department by email immediately. Please have your order number and item number from your original confirmation email ready.
We inspect all products returned due to damage or defectiveness. Should the battery not be damaged or defective we reserve the right to charge you for original and/or return shipping.
Wrong Product Shipped
If an item arrives that you did not order, contact our Customer Service Department by email , and have your order number and item number from your original confirmation email ready. batterystyle.com will make every reasonable effort to assist you in correcting the error.
If the return is due to our error, batterystyle.com will pay for the shipping costs incurred.
All returns must clearly display Return Merchandise Authorization RMA number supplied by batterystyle.com Customer Service Department.